Tag Archives: retail operations

5 Minutes Everyday Training = 20 Hours/Year

There is so much that our associates have to learn to excel at their jobs. Selling skills. Product knowledge. Policies and procedures. And so many of us have found the traditional training sessions and LMS courses inadequate. That the concepts taught do not find their way into action with real customers. At Impact Simulations we […]

Gamification – Ready for Retail?

This is the year that Gamification, as a discipline and business approach, got its feet on the ground. This is the year that people in business started talking about what it is, how it should work and where are the benefits. I first saw the term Gamification being used in late 2010 as I was […]