Tag Archives: gamification

The Power of Destiny as Motivator at Work

I was talking with Anat Lechner, Clinical Associate Professor of Management and Organizations at NYU’s Stern School of Business about using points, levels and awards to motivate hourly workers. We talked about how a) different people want to choose different awards and b) for some people, once they set a target for a “priceless” award, […]

A Cashier Game Worth Playing

Gamification speakers and authors regularly cite Target’s cashier game as a prime example of gamification in retail. While most of what Target is doing is not new to those of us who have worked in retail, it is the addition of immediate feedback to a traditional timed task tracking system that gamification pundits have latched […]