Across the retail, restaurant and hospitality industries in the US, there are 20 million hourly employees. They do the same menial tasks every day, and they are bored with their jobs.
Disengaged associates are a drain on their companies:
- They are a key driver of high turnover rates which in turn result in ongoing costs for the replacement, on-boarding and training of new employees.
- They have a negative impact on customer service which in turn drives customers to look for alternate sales channels.
LevelsPro™ is a mobile, gamified employee engagement solution that uses proven techniques to motivate and encourage hourly employees to improve their skills and achieve new levels of competence:
- Boosts productivity
- Gets new employees up-to-speed faster
- Encourages skills acquisition
- Aligns behavior with business goals
- Increases accountability at every level
For associates, LevelsPro™ provides direction, tools and timely feedback so they know where they stand and what they need to do to grow and be successful at their jobs. For managers, LevelsPro™ provides real-time insight into associates performance and challenges.
LevelsPro™ is delivered as a software service that integrates securely with your enterprise and transaction systems, delivering role-specific, real-time performance data.
LevelsPro™ is a highly adaptable platform designed to support virtually all mobile devices, enterprise systems and key performance indicators including iPhone and iPad, Android devices, leading DBMS and BI tools, and any KPI that can be scored and rewarded.